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These terms set out how your tcg77 account works, what we expect from you, and what you can expect from us. Access to the platform and its features depends on your local law and eligible region — read through these terms before you open an account so there are no surprises later.
By creating an account on tcg77, you confirm that you have read, understood, and agree to be bound by these terms and any updates we publish. We may revise these terms from time to time; the version shown in your account dashboard after login reflects the current state. Continued use of the platform after a revision means you accept the updated terms. These terms govern every interaction with tcg77 — browsing the lobby, placing activity through your account, depositing or withdrawing funds via bKash or Rocket, and contacting our support team. They do not create a legal relationship beyond what is stated here. Where your local law restricts or prohibits access to platforms of this kind, these terms do not override that law. Eligibility is determined by your jurisdiction. If you are in a region where access is not permitted, you should not proceed. We do not make representations about lawful access in any specific country; it is your responsibility to confirm that using this platform is permitted where you are. If any provision of these terms is found unenforceable in your jurisdiction, the remaining provisions continue to apply.
Deposits and withdrawals via bKash are subject to the transaction limits and verification steps shown in your account wallet at the time of the transaction.
Rocket transactions follow the same wallet rules. Limits and processing steps are displayed inside your account before you confirm any transfer.
The current state of your terms acceptance, wallet balance, and transaction history is shown in your account dashboard after login — not communicated by email by default.
Not every part of your experience on tcg77 falls under the same set of rules. This section draws a clear line between what these terms govern directly and what is handled separately — so you know exactly where to look when a question comes up about your account, a transaction, site content, or an external service you connected.
Your login credentials, session behaviour, account suspension and closure, and the steps to recover or verify your account are all governed by these terms. Any change to your access rights will be communicated through your account dashboard.
Deposits and withdrawals processed through your wallet — including those made via bKash and Rocket — fall under these terms. The specific limits and steps for each method are shown inside your account at the time of the transaction.
Game titles available in the lobby, odds displays, and promotional content shown on the platform are part of the tcg77 service covered here. Content is subject to change; the current state is always what you see after login.
bKash and Rocket are independent payment services with their own terms. tcg77 is not responsible for decisions made by those providers. If a transaction is declined or delayed by a payment provider, their own policies apply to that part of the process.
You have several practical options under these terms that do not require contacting support first. Your account dashboard shows your current transaction history, wallet balance, and the version of the terms you accepted — you can review all of these after login at any time. If any personal detail on your account is incorrect, the account settings page is where you update it; follow the fields and verification steps shown there. For questions about how a specific term applies to your situation, or if you believe an account action was taken in error, our support team handles those requests through the contact paths listed in the support section below. Where a change to your account requires our review — such as a wallet verification step or an access query — we will respond through the channel you used to reach us.
Transaction history, wallet movements, and accepted terms version are all visible in your account dashboard. No request to support is needed to access this information.
Update your name, contact details, or payment information through account settings. The fields and any verification steps required are shown on that page.
If a term is unclear or you want to understand how it applies to your account, submit a query through the support contact options. Include your account reference so we can respond to the right record.
If you think an account action — such as a transaction hold or access restriction — was applied incorrectly, contact support with the relevant transaction ID or date. We review these on a case-by-case basis.
If something in these terms is unclear, or you have a question about how they apply to your account, our support team is the right place to start. Use the contact path that works for your situation — live chat for quick account questions, email for written records of your query.
Open the chat window from any page after login to reach our support team. Have your account details ready so the conversation moves faster.
Send your terms or account query to our support address — shown in your account dashboard under Help. Email creates a written record of your question and our response.
The Help section inside your dashboard lists the current support contact options and shows any open queries you have submitted. Check there first if you are waiting on a response.
These terms sit alongside our data and cookie policies, which explain in more detail how information is stored and used. This section gives you a practical summary of the key points.
Your account is protected by the login credentials you set. We do not store payment PINs for bKash or Rocket — those are handled by the payment provider directly. If you suspect unauthorised access, change your password immediately and contact support.
We use cookies to keep your session active and to remember your lobby preferences. You can manage cookie settings through your browser. Disabling essential cookies may affect how your account loads and how your wallet displays.
We retain account and transaction records for as long as your account is active and for a period after closure, in line with applicable record-keeping requirements. The specific retention period depends on the nature of the data and your jurisdiction.
To request a correction, deletion, or copy of data we hold about you, contact support through the email path in your dashboard. Requests are handled subject to applicable law in your region and the verification steps we are required to follow.
Common questions about how these terms work, what they cover, and how to act on them.
Yes. Creating an account means you have agreed to these terms. If you disagree with any part of them, you should not proceed with registration. Continued use of your account after a terms update also counts as acceptance of the revised version.
The current version of the terms is always shown in your account dashboard after login. We may also notify you via the contact details on your account when a significant update is made. It is your responsibility to check the dashboard periodically.
They cover the wallet and transaction rules on the tcg77 side — including deposit and withdrawal steps, limits shown in your account, and how wallet balances are recorded. The bKash and Rocket sides of any transaction are governed by those providers' own terms.
Access depends on your local law and eligible region. These terms do not confirm or deny that use is permitted in any specific location. Check what your local law says about platforms of this type before opening an account or making a deposit.
We retain transaction records and information for a period after closure, in line with record-keeping requirements that apply to your region. You can request a copy of the data we hold by contacting support through your account dashboard.
Contact support via the live chat or email path shown in your account dashboard. Include your account reference and the transaction ID or date of the action in question. We review disputes individually and respond through the channel you used.