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This page covers every money operation your tcg77 account supports — adding funds, requesting a withdrawal and completing identity verification before your first payout. Local wallet methods available here include bKash and Rocket, both reachable directly from the cashier section once you log in. The deposit counter sits under your account menu; the withdrawal form is one step below it.
Verification at tcg77 is a security layer we run on your account — not a delay we want you to sit through. It confirms that the wallet sending or receiving funds belongs to the same person who opened the account, which stops unauthorised withdrawals before they happen. The documents you submit are matched against the name on your bKash or Rocket registration; any mismatch is flagged so our account team can reach you before money moves. Once your account is verified, that status stays active and does not reset between sessions.
Log in and go to Account Settings. The verification prompt appears at the top if your account is unverified. Select it to open the document upload form.
A national ID card or passport photo is accepted. The name on the document must match exactly the name you used when creating your tcg77 account.
Enter the bKash or Rocket number linked to your account. The system checks that this number is registered under the same name as your submitted ID.
Our account team reviews submissions in order. You will see a status label — Pending, Verified or Action Needed — inside your account dashboard after submission.
The cashier section of your account lists the payment methods active for your region. bKash and Rocket are the two local wallet rails we support for Bangladesh. Each method has its own field set inside the cashier — the account number format and confirmation steps differ slightly between them, so follow the instructions shown for the one you select.
Enter your bKash mobile number in the cashier field, confirm the amount and complete the transaction through your bKash app or USSD code. The deposited amount reflects in your account wallet once the transfer is confirmed on the bKash side.
Rocket payments follow the same cashier flow — select Rocket, enter your registered mobile number and confirm. Keep the Rocket transaction ID from your message notification; you may need it if you contact account support about a delay.
Where Bank Transfer is active on your account, the cashier displays the receiving account details. Use the reference code shown on screen so our team can match your bank transfer to your tcg77 wallet without a manual check.
Every deposit or withdrawal processed through your tcg77 account generates a transaction entry in your account history panel. That entry carries a reference code that corresponds to the transaction ID your bKash or Rocket app records on its end. When the two numbers match, the transaction is confirmed. If they do not match or one side shows a status the other does not, that is the detail to share with our support team. Keep screenshots of your wallet confirmation messages until the account history panel shows a final status — Completed or Returned — for that transaction.
Every tcg77 cashier transaction produces a unique reference code displayed at the confirmation step and again in your account history. Copy it or screenshot it before closing the cashier — this is what our support team uses to locate the transaction on both sides.
Your account history uses three status labels: Pending means the transaction is in progress; Completed means funds have moved; Returned means the amount came back to the originating wallet. A transaction that stays on Pending beyond what the cashier note suggests should be raised with support.
The history panel is under your account menu, separate from the game lobby. It lists every cashier action in date order. You can filter by deposit or withdrawal and by date range to find a specific entry without scrolling the full list.
Save the bKash or Rocket SMS confirmation and the tcg77 reference code together. If you contact support, sharing both in the same message lets our team cross-check the records immediately rather than waiting for a follow-up step.
Your tcg77 banking activity is protected at multiple points — from the moment you open the cashier to the point a withdrawal is confirmed on the receiving wallet. We do not store your bKash or Rocket PIN; those credentials live only inside your wallet app. What we hold is your account registration detail and the verified identity record created when you complete the KYC step. Keeping your account login separate from your wallet login is the single most practical step you can take on your side.
Always access your account through tcg77. Bookmark it directly from your browser address bar rather than following a link in a message. Our cashier only opens inside the authenticated account session at that domain.
The KYC step ties your account to a single verified identity. This means a withdrawal request can only be processed to the wallet registered under that same name — reducing the risk of funds reaching an unintended destination.
We cross-check the bKash or Rocket number on your account against the name submitted during verification. A number registered under a different name will not pass the cashier check, which keeps your account wallet exclusive to you.
If you see a transaction you did not make, or a status that does not resolve, contact our account support team directly through the Help section inside your account. Provide the transaction reference code and your registered wallet number for the fastest response.
Adding money to your account starts at the cashier — the same section you reach from the account menu after login. We support bKash and Rocket as the primary local wallet methods for Bangladesh, and the cashier fields adjust to whichever one you select. Before you enter an amount, check that the wallet number in the cashier field matches the one your bKash or Rocket app shows as your registered number; mismatches are the most common reason a deposit needs manual review.
Log in to your tcg77 account and select the Deposit option from the account menu. The cashier opens inside your session — you do not need a separate page or app.
Choose your wallet from the method list. The cashier will display fields specific to that wallet — enter your registered mobile number exactly as it appears in your wallet app.
Type the amount you want to deposit, staying within the limits shown in the cashier for your selected method. Confirm on the tcg77 side first, then complete the transfer in your bKash or Rocket app.
Your account wallet balance updates once the wallet confirms the transfer. Open the account history panel to find the transaction reference code — keep it until the status shows Completed.
A withdrawal request sends your account balance to the bKash or Rocket wallet registered on your account. You cannot direct a payout to a wallet number that differs from the one linked during registration — this is the identity check working in your favour, not a restriction we added. The withdrawal form is one level below the deposit option in your account menu; it asks for the amount and confirms the destination wallet automatically from your verified account record.
From the account menu, select Withdraw. The form loads your verified wallet number automatically — you do not re-enter it. If verification is pending, the form will prompt you to complete it first.
Type the amount you want to move to your wallet. The cashier shows the minimum and maximum for the method active on your account. Amounts outside that range will not proceed.
Review the destination wallet number and amount shown in the confirmation screen. Once you confirm, the request enters the processing queue and the amount is deducted from your available balance.
The account history panel updates the status as the request moves through the queue. When it shows Completed, check your bKash or Rocket app for the incoming transfer message and save the transaction ID.
The questions below come from account holders who contacted support about deposits, withdrawals and verification steps. If your situation is not covered here, the Help section inside your account is the right place to raise it — include your transaction reference code and registered wallet number in your message.
bKash and Rocket are the local wallet methods active in the tcg77 cashier for Bangladesh. The cashier shows only the methods available for your account at login — select the one that matches your registered wallet and follow the fields shown.
Open your account history panel and check the status label for that transaction. If it shows Pending, the transfer may still be processing. If it stays Pending beyond what the cashier note suggested, contact support with your bKash transaction ID and the tcg77 reference code shown in your history.
The withdrawal form pulls the wallet number from your verified account record automatically. You will see it on the confirmation screen before you submit. It will always match the bKash or Rocket number you registered and verified on your account.
A national ID card or passport is accepted. The name on the document must match the name on your tcg77 account registration and the name under which your bKash or Rocket number is registered. Upload through Account Settings when the verification prompt appears.
The minimum withdrawal amount for your account is shown inside the withdrawal form in the cashier. We do not publish a fixed figure here because it can differ by account type and active payment method — check the form itself for the current limit that applies to you.
A Pending status means the request is in the processing queue. Once it moves to Completed, the transfer will reach your bKash or Rocket wallet. If the status does not change for an extended period, contact support with the transaction reference code from your account history panel.